As a process analyst you are responsible for analyzing, designing, and optimizing a company’s operational processes. They also identify improvement opportunities to increase productivity and product or service quality.
Responsibilities
- Perform process mapping that reflects the organization’s activities
- Collect and compile information useful for understanding process requirements such as objectives, inputs, outputs, steps, activities, actors, deadlines, scope, rules, requirements, documents, context, risks, etc.
- Prepare the project activity schedule
- Coordinate, prepare and lead definition, analysis, and prioritization of process exercises
- Identify and evaluate process improvement opportunities and quantify potential gains
- Have a good understanding of the current situation to facilitate the design of the target process
- Design process flow, system diagrams, flow diagrams, process documents, and procedures to serve as a guide for users
- Organize and facilitate workshops with key stakeholders concerning the process
- Reconcile the views of participants when they diverge and aim for maximum synergy
- Implement improved or new processes
- Provide advice on systems, procedures, processes, controls, and related issues
- Conduct training sessions for teams involved in impacted processes
Requirements
- Minimum 5 years of experience as a business process analyst
- BPMN certification
- Ability to reason and make connections between various data and design appropriate alternatives and conclusions
- Team player
- Accompany clients with transparency, integrity, and objectivity
- Knowledge of process analysis and design techniques/methods
- Languages: Fluent in NL or FR. Good knowledge of EN
Specifics
- Position located in Brussels
- Hybrid position